Saturday School Physical are scheduled for 0800-1300, 27 July 2024.
Families must call the appointment line (1-800-493-9602) to schedule Saturday appointments. This is for children 4-17 years of age. This will be for School/Sport physicals ONLY- no wellness or establish care visits. Parents need to bring school form(s) and immunization record(s) We ALSO have plenty of pediatric appointments available throughout the week. These appointments can be booked via the call center or MHS Genesis Patient Portal.

Health Services

Pharmacy

Processing Your Medication Before Coming to the Pharmacy:

Patients can activate new non-hard copy, non-acute prescriptions at least one business day in advance by calling 502-624-9777 (Main Pharmacy) or 502-624-9222 (Binter Street Pharmacy).  Patients can also activate new non-hard copy, non-acute prescriptions by email at least one business day in advance. 
 
For any HARD COPY PRESCRIPTIONS from off-post providers:  Any hard copy prescriptions will need to be dropped off at the pharmacy to be processed.
The pharmacy will notify you once your medication is ready. Please check with pharmacy staff to ensure you are signed up for notifications. Wait for a phone call or text message before returning to the pharmacy. If you don’t receive a phone call after the specified time, please call the 502-624-9222 or 502-624-9777 for information of your prescription.
 
If you see a provider within the network, the provider can send your prescriptions electronically to:
DOD FT KNOX EPHCY 160 Binter St. BLDG 122 Fort Knox, Kentucky, 40121-5111      
NCPDP ID#: 1834402.
 
This address can be used to send electronic prescriptions to both IRAHC Pharmacies.

Checking if Your Medication is Covered

Use the TRICARE Formulary Search Tool to look-up your medication. A search can tell you:

  • Formulary status (generic medication, brand-name medication, non-formulary medication, non-covered medication)

  • Where the prescription can be filled.

  • Copayments and limitations, such as prior authorization

  • Coverage-review requirements and forms

  • Alternative medications, including their cost.

To start your search, you’ll need to put in the brand name or generic name of the medication and then select the strength prescribed, as well as your gender and age. A TRICARE Formulary Search Tool enables beneficiaries to see what medications are covered as part of the TRICARE pharmacy benefit. 

Pharmacy Costs

Pharmacy ID Card Policy

It is necessary to provide the DoD issued photo ID card of the patient (10 years old or older), or a current copy of the ID card, when obtaining a prescription at any military pharmacy or TRICARE Retail Network Pharmacy to help establish eligibility and authorization. It is permissible for Military ID cards to be photocopied (front & back) to assist in eligibility verification and for the purpose of rendering care. Smartphone copies will be accepted if front and back copies are legible.

Controlled Substance Prescription Policy

Ireland Army Health Clinic pharmacies may only dispense a maximum of a 30-day supply of most controlled substances. The only authorized exception is for controlled substances prescribed for those requiring Attention Deficit Hyperactivity Disorders (ADHD) medication, which may be filled for up to a 90-day supply. Schedule III thru V Medications may be written for a 30-day supply, with up to 5 refills. Controlled Substance prescriptions are only valid for 180 days after they are written. Controlled substance are held to a 3-day early limit.

Clinical Pharmacy Services

Do you have questions regarding your medications?
Make an appointment with our clinical pharmacists for any of the following services:

  • Medication Counseling

  • Medication Review:

    • Interactions with over-the-counter medications or supplements

    • Side effects

  • Optimized Medication Use

  • Medication Therapy Management

 To make an appointment visit the Primary Care front desk or call the appointment line at
1-800-493-9602

Frequently Asked Questions:

How can my network provider send electronic prescriptions (eRX) to IRAHC pharmacies?

The ERx address for both IRAHC pharmacies is:
DOD FT KNOX EPHCY
160 Binter St. BLDG 122
Fort Knox, Kentucky, 40121-5111          
NCPDP ID: 1834402

Can my provider send controlled substances electronically?

Yes. Please see above for directions. 

How do I request a prescription to be filled the same day?

Patients can activate new hard copy and ERx prescriptions by visiting the appropriate pharmacy and requesting same day processing.  Bring a list of all medications you want filled to the pharmacy. It will make your visit faster and safer.
NOTE: When your doctor extends or renews an existing prescription, it is a NEW prescription—even if you have been taking it and there are no changes.

How do I request refills?

Ireland Army Health Clinic pharmacies ask patients to request refills three (3) business days in advance by telephone at 800-440-7058.
NOTE: When your doctor extends or renews an existing prescription, it is a NEW prescription—even if you have been taking it and there are no changes.

Can I email or call ahead to have my prescription filled in advance?

Yes. See the “Processing Medication Before Coming” section above for detailed instructions.

What can I do if my medication is lost, stolen or runs out before I can see my provider?

Explain your situation to a pharmacy representative. In certain situations, an early refill or gap fill may be authorized to prevent breaks in therapy.

Can I pick up medications for another person?

Yes. You will need their NON-EXPIRED DoD issued photo Identification card or an image of it (front and back). You may have a picture copy on your phone as well. Children under 10 are exempt.

What medications are available (formulary) at IRAHC pharmacies?

The  TRICARE Formulary Search Tool enables beneficiaries to see what medications are covered as part of the TRICARE pharmacy benefit. 
TRICARE quantity limits and restrictions are available at Express Scripts.

Do IRAHC pharmacies offer over-the-counter (OTC) medications?

IRAHC pharmacies offer a limited OTC dispensing program. Product selection varies based on current symptoms, patient age and individual health considerations. Pharmacists will conduct a self-care screening at the pharmacy.

How can I drop off my request and return later?

Drop off a new prescription at the pharmacy site most appropriate for you. Make sure to let us know exactly what you need; then you are free to go. The pharmacy staff will give you further instructions regarding when/how to pick up your medication.
Pharmacy holds filled medications for 14 calendar days.

Does IRAHC accept unwanted medications?

Yes. There are blue disposal bins at the Clinic and Binter Street pharmacies to dispose of unwanted medications.

Helpful Medication Tips and Tricks

  • Know the name(s) and dosage(s) of your medication as well as why you are taking them.
  • Be familiar with your medications: look for changes in color, size, shape, markings, and smell. If you notice something unusual contact your pharmacist.
  • Do not mix medications unless instructed by your physician. Inform your physician of all medications you take, including over-the-counter medications, herbal medications and dietary supplements.
  • All medications can produce actions or effects other than those desired. Contact your physician and pharmacist if symptoms occur.
  • If you are pregnant or breast-feeding, check with your physician and pharmacist before taking any medication.
  • Do not mix different medications in the same container. Keep medications in childproof containers and out of reach of children.
  • Always take your medication with you to your healthcare provider appointments
  • When traveling, carry your medication with you, not in your luggage. Be sure to take enough medication to last through your trip.
  • Busiest Days: Friday and Monday.
  • Longest Wait times: 0800-0930, 1100-1300 and 1630-1730 daily.
  • Call/message ahead of time and skip the wait when you return.

Medication and Sharps Disposal 

Please safely discard unused medication and controlled substances away from children and pets. For detailed information and guidance on disposal of unused medications, click this link: Where and How to Dispose of Unused Medicines.
Home users of sharps (e.g. needles) are urged to place sharps in hard-wall containers (e.g. laundry detergent bottle with screw on lid) before disposal in order to protect waste management professionals from needlesticks. Call your county Department of Health or visit www.safeneedledisposal.org to learn more.

 

Contact Us

Clinic Pharmacy
Hours

Mon - Fri: 8 a.m. to 5:30 p.m.
Closed 1st Thursday of the month 8 a.m.-10 a.m. and 3rd Thursday of the month 8 a.m.-12 p.m.
Closed: Weekends and Federal Holidays

Telephone Number

502-624-9777 or 502-626-9900

Location

Building 871
200 Brule Street
Fort Knox, KY

Services

All prescription needs for Active Duty and Active-duty Family Members

Clinical Pharmacy Services 

Hours

Mon – Fri: 8 a.m to 4:00 p.m
Closed 1st Thursday of the month 8 a.m – 10 a.m and 3rd Thursday of the month 8 a.m – 12 p.m
Closed: Weekends and Federal Holidays

To make an appointment

1-800-493-9602

Location

Building 871
200 Brule St.
Fort Knox, KY 40121

Services

Medication Therapy Management and other clinical pharmacy services.
 

 

Contact Us

Binter Street Pharmacy
Hours

Mon - Fri: 8 a.m. to 5:30 p.m.
Closed 1st Thursday of the month 8 a.m.-10 a.m. and 3rd Thursday of the month 8 a.m.-12 p.m.
Closed: Weekends and Federal Holidays

Telephone Number

502-624-9222

Location

Building 122
160 Binter Street
Fort Knox, KY

Services

All prescription needs for retired service members and retired service family members.

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