Frequently Asked Questions (FAQs)

To change Providers, call Humana or visit https://www.humanamilitary.com/beneficiary/benefit-guidance/quick-access/change-your-pcm.

Life happens and health conditions change. If your conditions are outside of the scope of practice of your PCM, Ireland Clinic changes your PCM Provider based on acuity.

TRICARE customer service

Humana has service representatives available to assist you with any questions you may have, including inquiries about claims, TRICARE programs, behavioral health matters and more. Call (800) 444-5445 M-F 8am-6pm.

Humana Military is a wholly owned subsidiary of Humana, Inc., one of the largest and most innovative health insurance companies in the country. Humana Military was founded in 1993 and is headquartered in Louisville, KY.