Saturday School Physical are scheduled for 0800-1300, 27 July 2024.
Families must call the appointment line (1-800-493-9602) to schedule Saturday appointments. This is for children 4-17 years of age. This will be for School/Sport physicals ONLY- no wellness or establish care visits. Parents need to bring school form(s) and immunization record(s) We ALSO have plenty of pediatric appointments available throughout the week. These appointments can be booked via the call center or MHS Genesis Patient Portal.

Health Services

Updated May 6, 2024


General Information

Receive dedicated Soldier care in your Area of Operation (AO), increased physical therapy services, dedicated Behavioral Health, pharmacy and dietitian services, improved care coordination, Internal Case Management services, expanded ancillary care (pharmacy, radiology, and lab),improved medical readiness, and decreased ER utilization.

Our schedules are now available approximately six months out, especially for those requiring their annual PHA.

TRICARE Online Patient Portal:

Relay Health Handout

MHS GENESIS Patient Portal Clipboard

The MHS GENESIS Patient Portal offers a clipboard feature that allows patients to review and update their information before arriving for their appointment. This feature benefits the care team by making them more efficient, as they can complete their tasks before you arrive.  

Clipboards help beneficiaries streamline the check-in process by allowing them to fill out necessary paperwork ahead of time, which is typically done during their appointment. You can complete this task at your convenience before your appointment, saving valuable time that can be spent with your provider. 

Accessing the MHS GENESIS Patient Portal is simple. 

  • Log in to MHS GENESIS Patient Portal. 
  • Click on “Clipboards” located on the menu bar across the top. 
  • Select a clipboard you are asked to complete at time of scheduling appointment. 
  •  Click "Take Now" to proceed in completing clipboard form. 
  • Upon completion, click "submit 

The complete list of MHS GENESIS clipboards include the following: 

  • DoD Sleepiness Screen 
  • DoD Insomnia Severity Screen 
  • DoD Neurobehavioral Symptoms Screen 
  • DoD Oncology and Infusion Intake 
  • DoD Alcohol Use Screener 
  • DoD Anxiety Screener 
  • DoD Depression Questionnaire 
  • DoD Pregnancy Intake 
  • DoD Birth Plan 
  • DoD Well Visit for children under 2 years of age 
  • DoD Well Visit for children 2-6 years old 
  • DoD Well Visit for children 7-18 years old 
  • DoD Postpartum Depression Scale 
  • DoD Low Back Pain Questionnaire 
  • DoD Upper Extremity Function 
  • DoD Ambulatory Pediatric Care Intake 
  • DoD Health History 

Primary Care Behavioral Health

Contact 502-626-9891/9884

Post-Deployment Soldiers

What does it feel like for a Soldier to return home from a war zone? For some Soldiers the adjustment is fairly easy, but for others returning to a "normal life" can be a struggle. Some returning Soldiers may complain of having nightmares, difficulty sleeping, an increase in irritation or aggression, or perhaps a feeling of being constantly on alert. Other Soldiers may have unexplained aches and pains, a loss of interest i n activities, or a feeling of being drained or numb.

What Does It Mean?

If you or a Soldier you care about is experiencing some of these symptoms, the Soldier may be experiencing depression or post-traumatic stress disorder (PTSD).

Depression is not the normal ups and downs of life. It's an ongoing down mood along with other factors that persists for several weeks or longer. A mix of biological and emotional factors may cause depression. It can affect the total person. In addition to feelings, it can change thoughts, appearance, behavior, and even a Soldier's physical health.

PTSD is an anxiety disorder that can occur after exposure to one or more terrifying events in which grave physical harm occurred or was threatened. It is a severe and ongoing emotion reaction that can interrupt a Soldier's daily life, straining relationships and making it more difficult to focus on work.

It's Not Unusual

Nearly 20 percent of American Soldiers returning from active deployment screen positive for a major behavioral disorder. Of these, 78 percent say they need help, yet only one in four seeks behavioral health specialty care, according to Department of Defense sponsored research. Some Soldiers may be worried about how treatment will affect their chances of deployment. Or they may feel like getting help is a sign of weakness.

The good news for those who are diagnosed with depression and/or PTSD is that both can be treated with a high rate of success.

PCBH is integrated within your primary care clinic

Primary care clinics can identify and address behavioral health needs through simple screening processes.

You and your PCM (Primary Care Manager) will have the opportunity to discuss behavioral health care needs and options which may include prescription medications, counseling or both. Primary care clinics offer services of an IBHC (Internal Behavioral Health Consultant) or a BHCF (Behavioral Health Care Facilitator) or both.

The IBHC is a trained psychologist or social worker who focuses on helping patients develop healthy behaviors or change current behaviors that interfere with overall health and well-being. Consultations with the IBHC consist of one to four 30 minute appointments to focus on your current need.

These consultations help you and your primary care team set a health care plan that involves specific attainable goals and the support, skills development and lifestyle change necessary to meet those goals.

The BHCF is a trained nurse who will contact you by phone periodically to monitor your symptoms, follow up on psychotropic medications and check on how you are managing your health concerns. The IBHC and BHCF may work together and will work with your PCM team to make effective changes to your treatment and address your symptoms.

Prevention is key. Not seeking care could have a negative impact on your life. If you are having any physical, emotional, professional or personal relationship challenges, your Primary Care Manager can help you decide which assistance options might work best for you.

The Facts: Fitness and Deployment

• A diagnosis and treatment of depression or PTSD does not automatically prevent deployment
• Medications can be and are used during deployment
• Participation in the Primary Care Behavioral Health program does not start the chapter discharge or medical board process
• Untreated depression and PTSD are likely to get worse and lead to a fitness problem

Learn More

For more information about depression or PTSD, we encourage you or someone you care about to contact the Primary Care Behavioral Health program number listed at the top of this page. You can also visit for additional information and resources.


Enterprise EFMP (E-EFMP)

On 31 August 2022 all Army EFMP offices are transitioning from Web EFMP to Enterprise EFMP (E-EFMP). The new digital platform is expected to streamline enrollment, make assignment coordination and family support access easier, and synchronize all aspects of care for families with special needs. There will be an overlap when both systems are active, from 31 August - 30 September. Due to the overlap, we can continue to process EFMP packets (EFMP enrollment updates and Family Member Travel Screenings) without unnecessary delays.
 To access the new site, visit:
 Key features of the new E-EFMP system include:
.         Automated DD Form 2792 (Family Member Medical Summary) enrollment and overseas family screening process.
.         A case management component that allows Soldiers and families to initiate and monitor career long EFMP enrollment - including paperwork storage so no more carrying documents.
.         A forum feature which allows EFMP families to connect, share information, and create an online community.
.         Mobile capability with 24/7 access to the E-EFMP, compatible with both the iPhone and Android
.         Centralized content management
.         DS Login, multi-factor authentication and/or Common Access Card accessible

Overseas Suitability Screening

If there are children under the age of 5- appointments will need to be schedule so that the child can come in for evaluation of developmental delays. We also make arrangements for family members that might need to come in earlier for appointments.


Contact Us


Military Readiness:
Mon - Fri: 8:00 AM - 6:00 PM
Exceptional Family Member Program (EFMP) - Located at Margetis Clinic:
Mon - Fri: 7:00 AM - 3:30 PM
Flight Medicine:
Mon - Fri: 7:30 a.m. to 4 p.m.
Overseas Suitability Screening:
Mon - Fri: 7:00 a.m. to 3:30 p.m.
Physical Exams:
Mon - Fri: 7:30 a.m. to 4 p.m.

Telephone Number

Military Readiness:
Appointment Line: 800-493-9602
PCMH Front Desk: 502-626-9743/9744/9745
Exceptional Family Member Program (EFMP) - Located at Margetis Clinic:
Flight Medicine:
800-493-9602 (Appointment Line)
Overseas Suitability Screening:
Physical Exams:

Nurse Advice Line

1-800-TRICARE, option #1


Military Readiness:
Bldg 871
Margetis Building 6289
Flight Medicine:
Bldg 871
Overseas Suitability Screening:
Bldg 871
Physical Exams:
Bldg 871
Need to Update Your Information in DEERS? Click Here