Health Services

Updated August 28, 2026

Readiness

General Information

Medical readiness services are currently offered daily at Ireland Army Health Clinic (Building 871) during normal business hours.
The following walk-in services may be completed during normal business hours:

  • Vision exam {please bring current glasses, if applicable)
  • Annual Hearing exam
  • Routine Adult Immunizations
  • Readiness and PHA Lab draws (fasting labs will not be drawn if servicemember has not been fasting)

The following services may be scheduled via our Call Center {800-493-9602):

  • Annual Hearing exams
  • Vision exam (please bring current glasses, if applicable)

Periodic Health Assessments (PHA) are completed at the Medical Readiness Clinic occurring at Building 2020 on the first three Wednesdays of the month from 0800-1500. All Medical Readiness related requirements can be completed at one time.

Military Physical Requests

Retirement or ETS and filing a VA claim?

  • Separation date 90-180 days? Please contact the Ft. Knox Benefits Advisor: 502-624-8058, 502-624-4916, 502-624-8065 or visit https://www.va.gov/disability/how-to-file-claim/when-to-file/pre-discharge-claim/
  • Separation date less than 90 days? Follow instructions below.
  • Military Physicals (schools/commissioning, etc.): Scheduling your physical will be conducted in two parts to ensure completion of all required elements:
    • Part 1: Call Ireland Army Health Clinic Appointment Center 1-800-493-9602 to schedule your audiology and optometry exams (if required).
      • You must complete your 2807 and 2808 on the MHA portal in MEDPROS prior to your physical appointment being booked.  Chapter physicals require 2697 in MHA.  Please print in the event MEDPROS is down.  https://rc.mods.army.mil/MHA/
    • Part 2: In MHS Genesis, send an appointment request to USA Ft. Knox Family Medicine, select any provider. Please specify what type of military physical you are needing: Airborne, commissioning, chapter, etc.
      • Additional forms (i.e. White House) or branch specific forms should be uploaded to appointment request.
      • Service Member completion of required forms will be verified in MHA and staff will contact you for scheduling.
      • Labs will be ordered and must be completed prior to your scheduled appointment.

ANAM (Automated Neuropsychological Assessment Metrics) /NCAT (Neurocognitive Assessment Tool)

NCAT/ANAM testing is completed at BLDG 2006 (across from SRP Site) the first three Wednesdays of each month beginning at 0800. Walk ins are first come first served and each iteration will begin at the top of each hour.

TRICARE Prime Remote Profile Request

  1. Go To https://patientportal.mhsgenesis.health.mil/ and Login
  2. Select Send Message at Bottom Center of Screen
  3. Type Ireland Knox Case Management into the “To”
  4. Type TRICARE Prime Remote Profile into the Subject
  5. Attach Medical Profile Packet related to Profile.
  6. Add any required messaging Information.
  7. Send Message

EFMP (Exceptional Family Member Program)

To process an EFMP Application please visit: https://osysarmyreview.bamtech.net/EnterpriseEfmp/

Overseas Suitability Screening

If there are children under the age of 5- appointments will need to be schedule so that the child can come in for evaluation of developmental delays. We also make arrangements for family members that might need to come in earlier for appointments.

 

Contact Us

Phone

Military Readiness:
Appointment Line: 800-493-9602
Exceptional Family Member Program (EFMP) - Located at Margetis Clinic:
502-624-6210 
Overseas Suitability Screening:
502-624-9307
 

Nurse Advice Line

1-800-TRICARE, option #1

Hours

Military Readiness:
Monday - Friday: 8:00 AM - 6:00 PM
Exceptional Family Member Program (EFMP):
Monday - Friday: 7:00 AM - 3:30 PM
Flight Medicine:
Monday - Friday: 7:30 a.m. to 4 p.m.
Overseas Suitability Screening
Monday - Friday: 7:00 a.m. to 3:30 p.m.
Physical Exams:
Monday - Friday: 7:30 a.m. to 4 p.m.

Location

Military Readiness:
Located at Building 2020
EFMP:
Located at the Margetis Clinic, Building 6289
Overseas Suitability Screening:
Located at the Margetis Clinic, Building 6289
Physical Exams
Located in Building 871
 
Don’t forget to keep your family’s information up to date in DEERS!