Saturday School Physical are scheduled for 0800-1300, 27 July 2024.
Families must call the appointment line (1-800-493-9602) to schedule Saturday appointments. This is for children 4-17 years of age. This will be for School/Sport physicals ONLY- no wellness or establish care visits. Parents need to bring school form(s) and immunization record(s) We ALSO have plenty of pediatric appointments available throughout the week. These appointments can be booked via the call center or MHS Genesis Patient Portal.

Patient Resources

How'd We Do?

We care what you think.

We are honored that you entrust us with your health. That’s why we are driven to bring the best health care experience possible. In just a few minutes, you can provide information that helps us to better understand your needs.

The Joint Outpatient Experience Survey (JOES) asks beneficiaries across military medicine about the care they receive. From provider knowledgeability and communication, to services received at the pharmacy, radiology or lab, to the courtesy you receive here at Fort Knox-MEDDAC.

So, tell us how we did. You’ll get a JOES survey by mail or email. It’s completely confidential, and when you fill it out you’re helping us serve you better. We’re monitoring the outpatient experience of beneficiaries because we believe there is no higher calling than serving those who serve.

Your opinion matters to us!



The Interactive Customer Evaluation (ICE) system is a web-based tool that collects feedback on services provided by an organization.   The ICE system allows customers to submit online comment cards to provide feedback to the service providers they have encountered.  ICE allows DoD customers to rate products and services provided by DoD offices and facilities worldwide. Your comment card ratings are used to improve the products and services available to you.

If you would like to provide feedback, please use this link to access the Ireland ICE site or scan this QR code:
Need to Update Your Information in DEERS? Click Here