Medical Records / Release of Information
Business Hours: 7:30 a.m. to 4:00 p.m. weekdays. Closed federal holidays. The Outpatient Records Section closes at 3:00 p.m. for training on the 2nd and 4th Wednesday of the month.
We are located on the second floor of Ireland Army Health Clinic. Walk up the main staircase, follow the railing wrapping right around the glass balcony, and continue towards the door with a colorful stained glass window, turn left, we’re located down the hall on the right.
Adding Civilian Records to your Military Records
Medical Records will request medical records from a civilian provider or facility at the patient’s request. Once these medical records arrive, they are scanned into the patient’s electronic medical record.
Requesting a copy of your Military Records
Medical Records will provide a digital copy of your medical records on a CD upon your request. The Medical Records staff have up to 30 business days to fulfill medical records requests.
Military Health records can be requested from the nearest facility to where you live. You do not need to request them from the last facility where you were seen.
Requests for medical records require a filled out and signed
DD FORM 2870 and proper identification. Civilian medical organizations requesting patient medical records may use their own release forms in lieu of DD FORM 2870.
There are a several ways to request medical records:
-View and download your health records on the Tricare Online Patient Portal
https://www.tricareonline.com - click the blue Health Record button. Documents like lab work, radiology, office notes, medication list and immunization records can be found here. Lab results are available four days after the results are complete. Radiology results are available three days after the test has been taken.
-Request your records in person at the Medical Records customer service window located on the second floor.
-Email DoD SAFE at
https://safe.apps.mil/ – Use “IRAHC” as the Recipients Name – Use
usarmy.knox.medcom-irach.list.outpatient-records@health.mill for the Recipients Email – Attach the completed DD 2870 (Attach copy of Driver’s License/Military ID front and back if DD 2870 is not electronically signed) – (Please check encrypted box on DoD SAFE website) – Use your DoD ID number as the passphrase to encrypt your records request.
-Health records can be requested from the nearest facility to where you live. You do not need to request them from the last facility where you were seen.
-By Fax, completed DD 2870 along with a copy of a valid ID (front and back).
Beneficiaries are entitled to one free personal copy of their medical record, per AR 40-66. Additional copies provided will incur a charge of $20 for a CD or $0.15 per page for paper.
Click HERE to download a DD Form 2870 (Authorization for Disclosure of Medical or Dental Information)
Requesting Archived Medical Records
Visit the National Archives website at
https://www.archives.gov/veterans/military-service-records/medical-records.html
Out-processing Soldiers: PCS, Chapter, ETS, Separating or Retiring
All Soldiers preparing to PCS, Chapter, ETS or Retire are required to out-process through the medical records section. Soldiers must bring a copy of their orders and out-processing paperwork. Paper medical records are the property of the Federal Government. Paper records for PCS Soldiers and their dependents will be forwarded to the next duty station. Separating Soldiers can request a copy of their medical record prior to separation.
In-processing Soldiers:
Soldiers must in-process process through the medical records section. Soldiers must bring a copy of their orders and in-processing paperwork. Soldiers that are hand carrying their paper medical record are required to turn the record into medical records at the time of in-processing or the in-processing paperwork will not be signed.
Birth Certificates (Past Births):
Office of Vital Statistics
https://chfs.ky.gov/agencies/dph/dehp/vsb/Pages/default.aspx
502-564-4212